A complaint can provide important insight on where there is need for improvement or an opportunity for innovation in public services, and should not be feared, argues Jo Casebourne, director of policy and social innovation at charity Nesta

Event Diary

DISCOVER | DEVELOP | DISRUPT

UKREiiF has quickly become a must-attend in the industry calendar for Government departments and local authorities.

The multi-award-winning UK Construction Week (UKCW), is the UK’s biggest trade event for the built environment that connects the whole supply chain to be the catalyst for growth and positive change in the industry.