A complaint can provide important insight on where there is need for improvement or an opportunity for innovation in public services, and should not be feared, argues Jo Casebourne, director of policy and social innovation at charity Nesta

Event Diary

Join the digital, data and technology community at DigiGov Expo – where public sector experts and innovators gain knowledge to transform government services.

The Workplace Event 2024

In an era marked by rapid technological advancements, shifting workplace cultures, and an increased focus on employee well-being, The Workplace Event (TWE) 2024 emerges as a beacon of insight, innovation, and inspiration. Taking place from April 30 - May 2 2024 at the NEC Birmingham, TWE  brings together over 5,000 workplace and facilities management professionals.