Is there something for the public sector to gain from a greater focus on energy audits? Alan Aldridge, executive director of the Energy Services and Technology Association (ESTA), investigates

You are no doubt aware that the way a vehicle is driven has a major impact on how much fuel it burns. But are you aware of the reasons why? The Energy Saving Trust’s Bob Saynor explains the science behind fuel-efficient driving techniques

Following the severe storm this October and further bad weather on the cards, now is the time to review your organisation’s winter driving policy and prepare yourself and staff to stay safe on the roads, writes Kevin Clinton, head of road safety at the Royal Society for the Prevention of Accidents

The amended EU Waste Framework Directive states that from 1 January 2015, paper, metal, plastic and glass must be collected separately, unless it can be demonstrated that it is not technically, environmentally and economically practicable to do so. But what does this mean for local authorities?

Well-maintained, safe and fairly-charged car parks are essential to sustainable growth in our communities. But barriers still remain, writes the British Parking Association’s Dave Smith

By helping clients make use of various modern communication tools such as QR codes
 and apps, today’s print and creative firms can really help to maximise the impact of communications

With Scotland hosting such major events as the Commonwealth Games and the Ryder Cup next year, Scotland will make an exciting backdrop to your conference, meeting or event

With the opportunity to counter rising fuel prices by opting for more fuel efficient and lower CO2 vehicles, now is definitely the time to think about greening the fleet, writes
 Roddy Graham, chairman of the Institute of Car Fleet Management (ICFM)

Spending cuts are no doubt making it more difficult for urban authorities to address road safety. But despite, this many local authorities are showing that road safety is still a priority, writes Caroline Rheubottom, communications officer at the Institute of Advanced Motorists (IAM)

Safer roads, a cleaner environment and reduced costs to organisations present a highly persuasive case for implementing a sustainable travel plan, argues road safety charity Brake

Local authorities and town planners are urged to use their town’s heritage and historic areas to really enhance their retail offer in a new report by the English Heritage

The need for a professional and dependable private security industry is crucial for protecting people, property and assets. To this end, the Security Industry Authority gives an update on its work on regulating, improving, and promoting the sector

Organisations can turn their customers’ call centre experiences into moments that build customer advocacy, or they can deliver something that drives their customers away. The key is to define just how customer-centric you want to be, advises the CCMA’s Ann-Marie Stagg

Many organisations, particularly those in the public sector, are now beginning to appreciate the benefits of making sound recordings of disciplinary and grievance interviews, says solicitor Maxine Park

A complaint can provide important insight on where there is need for improvement or an opportunity for innovation in public services, and should not be feared, argues Jo Casebourne, director of policy and social innovation at charity Nesta

Job cuts and wage freezes in the public sector can have a negative impact on staff morale. But with research suggesting that a happy workforce is a more productive workforce, Jessica Pryce-Jones argues that it only takes a few simple steps to improve staff happiness and wellbeing

In an increasingly litigious and risk averse society, it is vital that the commissioners of firework displays take due care in awarding contracts to ensure not only that the greatest artistic production can be achieved, but that it can be achieved at sensible cost and with as low risk as possible

Public firework displays should be enjoyable and spectacular occasions – but they obviously need responsible planning. The Health & Safety Executive dishes out guidance to help you plan and safely execute public firework displays, big and small

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Event Diary

Join the digital, data and technology community at DigiGov Expo – where public sector experts and innovators gain knowledge to transform government services.

The Workplace Event 2024

In an era marked by rapid technological advancements, shifting workplace cultures, and an increased focus on employee well-being, The Workplace Event (TWE) 2024 emerges as a beacon of insight, innovation, and inspiration. Taking place from April 30 - May 2 2024 at the NEC Birmingham, TWE  brings together over 5,000 workplace and facilities management professionals.