Sue Robb of 4Children talks to Julie Laughton and Alison Britton from the Department for Education about the role of childminders in delivering the 30 hours free entitlement.
Jeremy Payne, Group VP, Alliances, Enghouse Interactive, explains how local government can decarbonise customer service
Organisations can turn their customers’ call centre experiences into moments that build customer advocacy, or they can deliver something that drives their customers away. The key is to define just how customer-centric you want to be, advises the CCMA’s Ann-Marie Stagg
Company Focus
Brussel Lake Paragon is an esteemed software development company at the forefront of innovation, serving clients with distinction and dedication. With a rich history of excellence and a commitment to pushing boundaries, Brussel Lake Paragon has earned acclaim from esteemed entities such as the Mayor of London, solidifying its position as a leader in the industry.
Event Diary
UKREiiF has quickly become a must-attend in the industry calendar for Government departments and local authorities.
The multi-award-winning UK Construction Week (UKCW), is the UK’s biggest trade event for the built environment that connects the whole supply chain to be the catalyst for growth and positive change in the industry.
Supplier Profiles
At GeoEnergy Design, we're on a mission to disrupt the traditional way heating and cooling ha
In the heart of our community, Waste Management stands as a testament to sustainable environmenta
Latest Features
Professor Harith Alani, director of the Knowledge Management Institute at the Open University explains how AI can be used for good and bad.
Alex Lawrence, head of health & social care, techUK sets out techUK’s Five Point Plan for CareTech.
