Organisations can turn their customers’ call centre experiences into moments that build customer advocacy, or they can deliver something that drives their customers away. The key is to define just how customer-centric you want to be, advises the CCMA’s Ann-Marie Stagg
Sue Robb of 4Children talks to Julie Laughton and Alison Britton from the Department for Education about the role of childminders in delivering the 30 hours free entitlement.
We provide aerial photography using drones for businesses and individuals in Nottingham and across the UK.
It is no mystery that there is a huge task at hand to solve the growing problems of waste, inefficient resources, and the disposal of hazardous materials as our communities develop.
Safety & Health Expo is the UK’s largest event for the health and safety sector, helping 13,000+ global professionals source innovative solutions across occupational health, wellbeing, PPE and more.
Facilities Show brings together over 12,000 facilities management professionals from around the world to source cost-effective solutions across all sectors.
SCHILLER is a world-leading manufacturer and supplier of devices for cardiopulmonary diagnostics,
The local election results exposed England’s broken electoral system yet again, says Willie Sullivan of the Electoral Reform Society
Phil Wild shares his view on why focusing on infrastructure and consumer communication is the way forward for local councils
