Sue Robb of 4Children talks to Julie Laughton and Alison Britton from the Department for Education about the role of childminders in delivering the 30 hours free entitlement.
Organisations can turn their customers’ call centre experiences into moments that build customer advocacy, or they can deliver something that drives their customers away. The key is to define just how customer-centric you want to be, advises the CCMA’s Ann-Marie Stagg
Company Focus
At Glasdon, we have 60 years experience in designing, manufacturing and supplying a wide range of products to help maintain a safe, clean and attractive environment.
Event Diary
It is no mystery that there is a huge task at hand to solve the growing problems of waste, inefficient resources, and the disposal of hazardous materials as our communities develop.
Safety & Health Expo is the UK’s largest event for the health and safety sector, helping 13,000+ global professionals source innovative solutions across occupational health, wellbeing, PPE and more.
Facilities Show brings together over 12,000 facilities management professionals from around the world to source cost-effective solutions across all sectors.
Supplier Profiles
SCHILLER is a world-leading manufacturer and supplier of devices for cardiopulmonary diagnostics,
Latest Features
Iain Gulland outlines how the agency is helping Scottish councils to reduce food waste and recycle more where food waste is unavoidable
UKHospitality has repeatedly called on councils to change their approach to hospitality by acting more proactively in a spirit of cooperation
