Since 1987, Mantair Ltd has been providing trusted, compliant, and environmentally responsible wastewater treatment solutions across the UK.
The Professional Planning Forum's Paul Smedley uncovers the secrets of five recent successful customer contact stories and finds that it’s not the technology but how it’s used
Helen Martindale takes a look at the latest trends in promotional merchandise in the public sector and the sort of products that are widely purchased by government departments
Winning public sector projects at the Contact Centre Innovation Awards put the customer at the heart of service transformation
The Market Research Society explains the principles and practices behind good research and how it can benefit the government sector.
Dave Vernon, of the Professional Planning Forum, looks at how new working practices are driving success in contact centres
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Event Diary
Retail Supply Chain & Logistics Expo returns to Excel London across 12-13 November, once again bringing together the world of logistics, supply chain, eCommerce and retail innovation for two dynamic days of opportunity.
An essential date in the calendar for those responsible for homeland and global security; International Security Expo returns to Olympia in London on 30 September & 1 October 2025.
Every sport, from grassroots football to world-class tournaments, depends on one constant: high-quality playing surfaces and well-maintained green spaces.
Supplier Profiles
Bauder marked a major milestone in its UK expansion with the official handover of a brand
At Words of World, we specialise in professional translation and interpreting, d
Latest Features
The British Institute of Cleaning Science (BICSc) and the Cleaning & Support Services Association (CSSA) have successfully completed a groundbreaking project aimed at exploring the future of cleaning. This collaboration marks a significant milestone in the cleaning industry, reflecting a shared commitment to embracing innovation with confidence.
The Crown Commercial Service’s (CCS) new framework on Language Services (RM6302), dealing with translation, transcription and interpreting, is live, running from 7th May 2025 to 6th May 2028.
