Many organisations, particularly those in the public sector, are now beginning to appreciate the benefits of making sound recordings of disciplinary and grievance interviews, says solicitor Maxine Park

A complaint can provide important insight on where there is need for improvement or an opportunity for innovation in public services, and should not be feared, argues Jo Casebourne, director of policy and social innovation at charity Nesta

Job cuts and wage freezes in the public sector can have a negative impact on staff morale. But with research suggesting that a happy workforce is a more productive workforce, Jessica Pryce-Jones argues that it only takes a few simple steps to improve staff happiness and wellbeing

In an increasingly litigious and risk averse society, it is vital that the commissioners of firework displays take due care in awarding contracts to ensure not only that the greatest artistic production can be achieved, but that it can be achieved at sensible cost and with as low risk as possible

Public firework displays should be enjoyable and spectacular occasions – but they obviously need responsible planning. The Health & Safety Executive dishes out guidance to help you plan and safely execute public firework displays, big and small

London’s creative buzz makes it the ideal city for events in 2013

A well thought through green fleet policy will not only tick all the right boxes in terms of corporate social responsibility but also deliver significant savings to overall operating costs. But where to start? Roddy Graham, chairman of the ICFM, shares some best practice advice

The Renewable Energy Association’s Frank Gordon sums up recent policy measures which have created new low-carbon opportunities and support for local authorities