Commissioned by the Scottish government in February 2024, an independent review of the Adult Disability Payment (ADP) has called for a more simple and accessible application process to better improve access to support for disabled people.
The independent review as led by experienced charity leader Edel Harris OBE, and highlights that while the Adult Disability Payment is more compassionate than the UK benefit it replaced, some people still face barriers, difficulty and stress when applying for the benefit.
The review commends the changes such as stopping DWP-style assessments and recognises the compassionate approach of Social Security Scotland staff, it also concludes more can be done to deliver a truly human-rights based approach.
The review engaged with disabled people and the organisations that support them, drawing evidence from a public consultation, written submissions, in-person and online events, and lived experiences.
The review makes over fifty recommendations including embedding trauma-informed, stigma-free approaches, simplifying the application form, training, guidance, and clearer communication for staff and clients, and reviewing eligibility criteria and improving fairness in decision-making.
Edel Harris, chair of Adult Disability Payment Review, said: "Adult Disability Payment has been described by many as a step change--kinder in tone and more dignified in approach. But too often, disabled people still find the system difficult to navigate, time-consuming, and anxiety-inducing.
"I heard consistently that if we are to realise social security as an investment in people, it is important to ensure that the eligibility criteria fulfil this goal.
"This review highlights the importance of a system that is not only compassionate, but practical and accessible. The recommendations are based on real experiences and a shared commitment to making Adult Disability Payment work better for everyone who needs it."
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