Councils warn against surge in virus-related scams

The Local Government Association has reported that scams passed on to councils of fraudsters shamelessly exploiting coronavirus fears by selling fake and unsafe products have soared in recent weeks.

Some councils have recorded a 40 per cent increase in reported scams since the start of the coronavirus emergency, with officers continuing to seize illegal and shoddy products – including more than half a million substandard face masks by one council alone.

Recent scams reported include fake coronavirus test kits and hand sanitisers, bogus medical products claiming to treat or prevent coronavirus, alse communications about how to claim school meals funding and government grants, and criminals cold-calling residents at people’s homes offering to do shopping errands.

The LGA is now warning residents to stay vigilant against ruthless criminals using the coronavirus crisis to trick people - either online, door-to-door, by phone, text or email – into buying goods or services that do not exist. People should only buy goods from well-known and trusted retailers, and are being reminded that anyone using pressure tactics to sell goods or services is unlikely to be genuine.

Simon Blackburn, chair of the LGA’s Safer and Stronger Communities Board, said: “Some councils have seen a significant surge in reports of scams by criminals exploiting coronavirus fears to prey on vulnerable and older people self-isolating. People need to be cautious. If something doesn’t seem right or sounds too good to be true, don’t hesitate to end a phone call, bin a letter, delete an email or shut the door.

“It’s important that victims don’t suffer in silence or feel embarrassed. By reporting a scam, people can help someone else avoid being a victim of these despicable crimes and help councils track down the fraudsters, bring them to justice and recover their money. Councils will continue to prosecute and seek the toughest penalties for these criminals. During this unprecedented time, it’s important that everybody - relevant businesses such as banks, family, friends and neighbours - plays their role in preventing fraud from happening in the first place.”