
PAYROLL
The Chartered Institute of Payroll Professionals discuss the changes due this year to payroll practice
FACILITIES MANAGEMENT
The Building Futures Group writes about government procurement of services, training and development
MARKET RESEARCH
The Market Research Society write about how government can use market research to improve its services to citizens

HUMAN RESOURCES
What does a leader need to learn to perform well in a difficult environment? The CIPD’s Ruth Stuart investigates
PARKING
Effective management and investment can extend the life of your car parks, says Kelvin Reynolds, from the BPA
OUTSOURCING
Kerry Hallard of the National Outsourcing Association, busts some common misconceptions about outsourcing

URBAN REGENERATION
How can town-planning and civic design encourage us all to ditch four wheels in favour of feet?
FLEET MANAGEMENT
Ebba Nyberg of the Institute of Advanced Motorists explains how to save fuel by driving both greener and safer
ENERGY
Chris Moriarty from the British Institute of Facilities Management explains how to develop a successful energy policy

PROCUREMENT
Tim Colman discusses Lord Young’s procurement reforms encouraging more business with SMEs and micro firms
FLOOD DEFENCE
Keith Ulyatt of West Berkshire Council explains its innovative flood defence scheme
PRINTING
Organisations must better understand print’s effectiveness in communicating information in a multimedia world, argues Jonathan Tame of Two Sides and Print Power