NHS tech helping patients connect with loved ones

NHSX is working with technology firms to help some of society’s most at-risk and isolated people access vital emotional support and companionship during the coronavirus outbreak.

As part of this work, Facebook will provide up to 2,050 of its Portal video calling devices for free to hospitals, care homes and other settings including hospices, in-patient learning disability and autism units. This will help thousands of isolated residents and patients will be able to connect with their family and friends.

Currently, 50 of the devices have already been deployed to pilot sites in Surrey, with Manchester, Newcastle and London and other areas to follow, with support from Accenture.

NHSX is also working with a range of technology companies to support the NHS and social care system in these unprecedented times. Additional solutions include enabling health and care staff to work remotely when they may be advised to work at home, improving communication between clinical and care teams, shifting hospital outpatients to virtual appointments, and accelerating the use of online and video consultations within GP and primary care services.

Iain O’Neil, NHSX director of Digital Transformation, said: “Technology companies big and small continue to pledge their resources and expertise to support our NHS and social care system in these unprecedented times. We are working hard to find and develop services that meet people’s equally unprecedented needs. Technology has never been so important to providing one of life’s most essential things – the ability to communicate with the people we love regardless of where they are.”