Edinburgh City Council criticised over advertising scheme

Edinburgh City Council has been criticised for the way it handled complaints about a poster advertising scheme, introduced in 2003.

According to the public services ombudsman the council failed to address complaints about the posters, which appeared increasingly throughout the city, over the 12 years following its introduction.

The multi-sided drums for small advertising posters were supposed to be reviewed after a year but this never took place. The ombudsmen highlighted that the authority failed to respond to complaints in a reasonable length of time, and did not answer one complaint at all.

The public services ombudsman criticised the council, and said it could not show whether the advertising drum project was successful or not.

A City of Edinburgh Council spokeswoman, said: "We note the conclusions of the report and we will be complying in full with its findings.

"An external investigation has already been instructed in relation to this matter."

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