Kaztech Solutions

Kaztech Solutions is a CCS approved IT solutions provider, offering infrastructure services and support, hardware maintenance and procurement services.

Established in 2012, Kaztech Solutions have enjoyed continuous year on year growth. We believe this has been achieved through providing our customers with first-class service, technical expertise and competitive pricing. Our size is what makes us notable, reliable, quick to change, fast to respond and personally involved in all aspects of our business. Our flexibility and straight forward approach to everything we do gives us an edge over larger organisations.

Our existing customer portfolio consists of number public sector organisations whom we work closely with to understand their business objectives and implement technology solutions that will help accomplish them. Whether your business objective is to reduce overall costs, increase your market share, increase revenues or improve customer satisfaction, we will design a technology solution with that goal in mind.

Our CCS focused team each have over a decade of experience working within the public sector, providing unrivalled levels of service coupled with competitive pricing achieved by working closely and proactively with our vendors.  The team have a plethora of experience working side by side with vendors and end users throughout the tender process to ensure an accurate and highly detailed response is submitted.

Our relationships with our vendors span from C level to account management and product management, allowing us to provide fast and accurate responses to our clients both pre-sale and post-sale.

This in-depth integration with our vendors gives us a clear view of their product roadmaps and allows us to proactively advise our clients of emerging technologies and product changes way in advance, to enable them to plan for them. A good example of this is we recently advised a client to accelerate their procurement of a hardware refresh before the global Intel chipset shortage took hold, enabling them to deliver their project to the business on time and within budget.

We take ownership of the clients’ issues through to resolution allowing our clients to focus on more productive duties.  We have the ability and are revered for sourcing obscure and obsolete items for our customers.

Several of our clients become frustrated with vendor lead times when purchasing configure to order (CTO) hardware. As a solution to the problem Kaztech offer a ‘Hot Stock’ service, this means we will order a pre agreed quantity of the product(s) for the client and store them free of charge in our warehouse and provide a roll-out solution that is to the clients individual requirements. Every time we ship a unit, we automatically replenish the stock, thus ensuring that items are ready to go for a next day or same day delivery to the client.

Our close relationships with vendors allows us to provide demonstration units for our clients, to enable them to fully test the unit ensuring that it is fit for purpose before making a significant investment in a new technology.

Solutions We provide:

  • Enterprise Level hardware Roll outs
  • Hot Stock Solutions
  • Same day hardware services
  • Imaging and Asset Tagging
  • EOL / Obsolete Item Sourcing
     

We have an in-depth knowledge of warranties and hardware protection through vendor direct and third-party providers.  We provide hardware solutions from the desktop to the datacentre and everything in between including peripherals.

Our public sector team are available around the clock. Kaztech are not a ‘9 to 5’ organisation and are contactable around the clock 7 days a week 365 days a year. We realise our clients work obscure hours due to downtime being necessary and the team are always at the end of the phone to assist when needed.

We pride ourselves on reacting to any emergency that may arise having previously on several occasions, provided same-day courier services for hardware that clients have needed immediately, anywhere in the UK.