Inciper – The CRM, ERP & Business Analytics experts

In the digital age, modern businesses demand measurable results and continual improvement. These evolving needs have brought with them a new era of ERP and CRM solutions.

Inciper is a new breed of company, created to deliver our clients fast results in this digital age. Instead of long, expensive and resource-heavy implementations that disrupt your whole business, our approach using Microsoft Dynamics 365 and the Microsoft Power Platform delivers value to your business at internet speed. We call this RAPID

Microsoft Dynamics 365

Dynamics 365 revolutionises CRM and ERP by applying intelligence to all forms of data. This enables organisations to evolve from reactive business decisions to proactive insights that empower your employees to accelerate business results.

Dynamics 365 is the world’s connected business cloud designed to help you better understand your business and act strategically to be successful.

Digital Transformation

Implementing an organisation-wide global IT Digital solution based on Microsoft Dynamics 365 will provide a platform for future growth, lower operating costs, improve productivity, improve utilisation of resource and improve customer experience.

It will also enable faster deployment in new geographies as the Microsoft Dynamics 365 architecture was designed to enable all country localisations, fiscal or regulatory requirements to managed within a single cloud instance.

According to IDC, by 2020 investors will view digital businesses differently, specific measures based on platform participation, data value, and customer engagement will account for over 75% of enterprise valuations. Inciper believe that Dynamics 365 implemented by them will enable you to streamline your IT landscape and become a Digital business by:

  • Engaging Clients, Citizens & Business Partners
    Dynamics 365 will provide the ability to fully engage with business partners on a consistent global basis, harnessing data for actionable insights. It enables you to interact with your customers in new ways, ranging from personalised digital experience such as targeted offers and specific recommendations to more efficient and effective customer service.
  • Empowering Employees
    Dynamics 365 will help your team achieve more by creating a work environment that fuels productivity, eliminating unnecessary manual tasks and driving optimum use of talented resources.
  • Optimising Operations
    Accelerate the responsiveness of business by improving service levels and reducing costs. Transform your operations to be more adaptive, agile and efficient meeting your customers’ demands.
  • Leveraging Data and AI
    Consideration of Artificial Intelligence (AI) to leverage your organisation operational data to increase efficiencies and apply these learnings to each process. For example, provide faster and more efficient business partner support and service through automated solutions such as remote agents with bots and develop those capabilities as a solution offering for your business partners. Repeatable processes and best practices can be automated and packaged into the global template to provide a consistent ‘best practice’.

Inciper are different

Inciper are confident in their ability to deliver a robust Microsoft Dynamics 365 solution suitable for your current and future requirements. Utilising our depth and breadth of experience in addition to our unique implementation methods and tools Inciper will drive a more effective and efficient solution at a lower total cost of delivery. With our focus on quality, one-team approach and transparency working in partnership with you we will collectively succeed in meeting your desired outcomes.

At Inciper, our clients and employees come first, and everything we do is based upon three core values:

  • Quality – we always aim to exceed the expectations of our clients and employees and strive to achieve more;
  • Collaboration – we believe the most successful projects are those delivered working in close partnership with our clients. We work hard to understand our clients’ strategic vision, and work with them to help them achieve this;
  • Think different – we encourage the team to embrace new ways of working, to find ways to deliver outcomes faster, simpler and with greater efficiency.

Inciper believe that achieving the right blend of skills is key to successful projects – we ensure that industry experience and functional expertise is combined with deep product and technical knowledge to design optimal solutions which are then delivered through a robust framework.

Our approach provides the quality and breadth of services usually associated with Tier 1 consulting firms but combined with specialist product knowledge and delivered through a closer working engagement normally associated with smaller niche consultancies.

Inciper’s RAPID Implementation Approach

While there are a multitude of different implementation methodologies, generally speaking these variants can be gathered into two overarching categories:

  • old-world big bang implementations and a
  • more modern agile approach.

The RAPID Methodology is our agile approach created specifically for Microsoft Dynamics 365. This iterative methodology focuses on delivering value through implementation, ongoing support and continuous outcome-based improvement. The RAPID methodology is built around five core tenets:

  • RAPID is results-driven
  • RAPID is adaptable
  • RAPID focuses on your priorities
  • RAPID is incremental
  • RAPID is dynamic

Because your business is continually evolving, our method is not linear, but delivers results through a recurring cycle. Our method is built around the evolving needs of your business. Like the wheel of a sports car, the RAPID methodology is built for ongoing movement and speed, driven by your business priorities.

Download our free guide to implementing Microsoft Dynamics 365

Read our new guide to find out how to achieve rapid results with Microsoft Dynamics 365 in your business.

Microsoft Dynamics 365 was created to provide a cloud-based solution designed for an agile age.

To achieve the results you need requires an effective implementation approach built with speed, flexibility and results in mind. That’s why we’ve put together this guide – to help you find the best methods to drive the results you want – fast.

In this free download you will learn:

  • The key differences between old and new methodologies
  • Why an agile methodology is so well suited for Microsoft Dynamics 365 implementation
  • The most effective factors of an implementation methodology for driving results
  • What to look for in a Microsoft Dynamics 365 partner

Our complete guide is written by a market-leading implementation expert who has successfully delivered over 30 Microsoft Dynamics 365 solutions to blue chip companies across multiple sectors.

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