Diamond Logistics wins Crown Commercial Service supplier status

Diamond Logistics is pleased to announce that it has been awarded Crown Commercial Service supplier status for the provision of services to public sector organisations as part of the first ever logistics and warehousing framework agreement (RM6074).

Diamond Logistics has successfully secured a place on Crown Commercial Service’s logistics and warehousing framework, having gone through a fully compliant OPEN tender process.

Crown Commercial Service (CCS) supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2019/20, CCS helped the public sector to achieve commercial benefits worth over £1bn - supporting world-class public services that offer best value for taxpayers.

Securing a place on the framework agreement means Diamond Logistics will be part of a multi-billion-pound supply chain designed specifically for central government and wider public sector organisations such as the National Health Service, Department for Education and Department of Health & Social Care.

Diamond Logistics’ place on this agreement means that it is able to provide the following services and solutions to our public sector customers:

Lot 1 - Logistics - Transport

Secure collection, transportation and delivery using road transportation through the provision of lorries, vans, motorcycles, bicycles and other appropriate means of transportation.

Lot 2 - Logistics - Warehousing and Storage
Internal storage, external storage and warehousing.

Lot 7 - Healthcare Logistics - Transportation and Storage

Transportation, storage and management of pharmaceuticals, blood, tissue, biological samples, healthcare materials, medical equipment and other healthcare-related services.

Following the agreement, Paul Gisbourne, Managing Director at Diamond Logistics, says: “Securing a place on the Crown Commercial Framework Agreement elevates Diamond Logistics to the same space as supply chains which service the Ministry of Defence, Aerospace, NHS and Secure Government sectors. This enables Diamond Logistics to bid for contracts which support these divisions. It opens up many opportunities for our business, which has national reach and extensive courier resource.

“This is a very exciting award for Diamond Logistics. It’s a privilege to be able to work with one of the biggest public procurement organisations in the UK."

Key reasons to choose Diamond Logistics as a supply chain partner

Nationwide Network: Diamond Logistics has a network of fulfilment centres UK wide, enabling it’s clients to store nationwide inventory locally, so that they can access goods easily and have them delivered by its delivery network, whether it’s SameDay or Overnight.

Despatchlab technology: Diamond Logistics’ focus on pragmatic, easy-to-use client interface software means that technology can alleviate much of the traditional ‘cloak and daggers’ of logistics.  It offers live inventory, is system integrated, easy-to-use and has smart functionality. It’s a paper-free, online supply chain transparency experience.

Voice of the industry: Kate Lester, founder and CEO of Diamond Logistics, regularly speaks on behalf of the industry on critical issues. She recently tackled the driver shortage crisis at an All-Party Parliamentary Groups (APPG) and advised Government on how it should respond. She is also an active associate of The Prince’s Trust and a seasoned speaker across logistics events, as well as events for business leaders, especially in the South East.

Our Crown Commercial Service Business Development Manager: Emma Whitaker has worked in supply chain and logistics for 22 years, and views relationship management and great communication as key to successful fulfilment. Her role is to work closely with her public sector clients to help them achieve maximum efficiency and commercial value.

Environmental agenda: The company carbon-counter emissions by sponsoring a metre square of rainforest for every 5,000 deliveries via B1G1. It is committed to changing its fleet to electric and is already operating three fully electric vehicles. Its packaging is, where possible, recycled or eco-friendly.

Social responsibility: CEO Kate Lester and her team are committed to key social metrics including; equality, diversity and inclusion, the environment and local, national and global giving initiatives.  Kate is a Prince’s Trust Founding Enterprise Network Partner, supporting young people from adverse backgrounds in their business journey.

Independent business: Diamond Logistics, a business founded by current CEO Kate, has been serving the UK for nearly 30 years. The company started in 1992 as a SameDay courier company, evolving over the years to not only develop a UK wide network of fulfilment and delivery centres, but its very own API based technology is leading the way in supply chain transparency.

Diamond Logistics’ core services

Storage and Fulfilment key features:

  • The Best Carriers – DPD, Hermes, DHL and more
  • Client Based Systems via API and/or including FTP/CSV upload
  • Live Inventory
  • National Sites you can Visit 
  • Experts in Delivery 
  • Flexible,  Personal Client Care
  • Technology Led for Transparency and Ease of Use

SameDay Courier key features:

  • Safe, Reliable and Secure 
  • Fast Direct Service 
  • Instant Proof of Delivery 
  • £15,000 Goods in Transit Cover 
  • Online Booking and Tracking 
  • Local Customer Service
  • Book Online, Email us or Call
  • Choice of Vehicle
  • Dedicated Bespoke Delivery Service

Overnight and International Delivery key features:

  • Multi Carrier Solutions using Best in Class 
  • Omni Channel Distribution 
  • Delivery Choice Air, Road, Sea 
  • Service Choice Express, Next Day, Economy  
  • Automatic Best Routing Performance 
  • Transparent Tracking 
  • Diamond Customer Service & Advice
  • Book Online or Full Integration 
  • Tailored to you and your Distribution Needs

All features are managed on Diamond Logistics’ bespoke Despatchlab technology. It offers live inventory, is system integrated, easy-to-use and has smart functionality. It’s a paper-free, online supply chain transparency experience.

“Despatchlab is a single system which allows our partners to outsource their logistics. It  means our public sector clients can concentrate on their day jobs, and not worry about Brexit backstops or suspended carrier services disrupting the delivery of essential building materials or office solutions, for example,” says Daniel Allin, Diamond Logistics’ Chief Product and Innovation Officer.

“Our clients don’t need to worry about despatch, selecting a carrier, the picking process or warehouse management. We do that for them.”

Our Nationwide Network

2021 sees Diamond Logistics launch its National Coverage, with Service Centres now extending from Edinburgh to Plymouth, bringing SameDay, Fulfilment and Delivery to the whole of the UK.

The only network of its kind in the UK, Diamond is unique in its combination of local Micro-Fulfilment Centres with SameDay E-Commerce Fulfilment capability from both traditional retailers and its own warehouses. It’s a premium delivery service, for those clients who know that quality is essential in last mile delivery.

Paul Gisbourne, Managing Director, who joined Diamond last year comments: “I was co-opted to lead the scale-up of this remarkable company and the clients are in for a very pleasant surprise. Never have I seen such a dedication to the client experience or technology so able to adapt and map specific requirements.
“We’ve more than doubled in the last year and see this trend continuing year-on-year for the foreseeable future in size, scope and coverage. It’s the entrepreneurialism of this company twinned with innovation which means we can dynamically respond to opportunity. Backed by literally hundreds of years of logistics experience across the team, our clients can rest assured their goods are in safe hands.”

Leadership at Diamond Logistics

Diamond Logistics has been recognised for its work across numerous awards, including the European Business Awards Ones to Watch and the Chartered Institute of Logistics and Transport Awards for Excellence 2020. Kate was named Talent in Logistics Inspirational Leader of the Year 2020 and is a Fellow of the Institute of Couriers, in recognition of her services to the industry.

Kate, an entrepreneur who started the business aged 20, by demonstrating flexibility and adaptability, has cultivated a business accessible to women, boasting a senior team that’s 50% female – a rare ratio in the male dominated logistics profession.

In 2021 she has been active in a number of initiatives, including The Prince’s Trust, one of the UK’s largest youth support charities. Every year, The Prince’s Trust needs to raise the vital funds that enable them to carry out their work. At the heart of this effort are the giving groups which includes the Enterprise Network.

From providing guidance and advice, to supporting events and opening up new networks and introductions, Kate will play an essential role in helping The Trust to transform tens of thousands of lives every year.

She’s already at it – doing her first Inspirational Talk and Q&A to a group of aspiring start-ups in the North East in June, and will be taking part in the Millionaire Makers event in July. 

Kate says: “It’s incredibly important, as difficult as it may feel out there at the minute, to keep inspiring the businesses of the future. Many moons ago I used the Prince’s Trust’s website to write my first business plan – and now 30+ years later it is great to be able to make a long term commitment to support them in the future”.

Earlier this month Kate attended an All-Party Parliamentary Group event – a roundtable discussion on the driver shortage led by Ministers Baroness Vere and Mims Davies.

At the roundtable, hosted on Microsoft Teams and attended by; the Department for Transport (DFT), Department for Education (DFE), Department for Work and Pensions (DFWP), The Road Haulage Association (RHA), The Federation of Wholesale Distributors (FWD), Logistics UK, the DVSA and Diamond Logistics, Kate presented a clear case on what the industry needed.

Diamond Logistics, and its team of dedicated logisticians, is a reliable and credible choice for professionals who value maximum efficiency and high ethical standards. 30 years of developing seamless processes, and with its original founder at the helm, Diamond is an asset to the supply chain.

If what you are looking for is professionalism, reliability twinned with innovation, ethics and experience, then Diamond Logistics is a very good choice.  Get in touch today with our dedicated Crown Business Development Manager, Emma Whitaker, to see how we can help you and your organisation.

Contact Diamond Logistics

For enquiries about Diamond Logistics call or email us today.