CFH: Multichannel Communications Partner for the Public Sector

CFH Docmail Ltd (CFH), a leading provider of multichannel communication solutions, has been named as a supplier in Lot 6—Hybrid Mail, Digital, and Transformational Communications—on Crown Commercial Service’s (CCS) Postal Services and Solutions framework [RM6280].


Through this framework, CFH will offer a range of services, including Hybrid Mail (Click, Print, Post Solution), and digital delivery to Omni-Channel E2E Hybrid Mail, incorporating inbound communications. These services will be accessible to all UK public sector and government organisations.

Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2022/23, CCS helped the public sector to achieve commercial benefits equal to £3.8 billion - supporting world-class public services that offer best value for taxpayers.

Inclusion in this framework signifies CFH's commitment to ensuring compliance, security, adherence to regulatory and legislative standards, and GDPR compliance. These factors collectively guarantee that communications are delivered efficiently and effectively to drive optimal outcomes.

Bill McFedries, Group CEO at CFH, expressed his enthusiasm, saying, "We are thrilled to have been once again named as a supplier on this framework. Trust, security, and sustainability are at the heart of CFH's core values, enabling us to deliver excellent value solutions and cultivate enduring relationships with our public sector clients."

Who are CFH?

CFH is the unparalleled leader in every channel of communication. For more than 45 years they’ve taken a practical approach to delivering communications, developing new technology to support the changing way we all share information.

Collaborating with public sector clients, including local government, the NHS, Housing Associations, and Educational Institutions, to create and deliver cost-effective communications, their industry-leading technology helps drive engagement and deliver real results.

We work with over 100 local authorities in the delivery of error-free elections and timely revenues and benefit campaigns, as well as support other departments such as garden waste, pensions and housing in the sending of ad-hoc and daily communications.

From hybrid mail, digital delivery, lithographic and digital print, inbound and outbound management their solutions are easy to use and have been created to support public sector organisations and their customers.

All solutions sit within approved frameworks of compliance, security, regulatory legislative standards and GDPR, so that you can be assured your client data and communications are protected.

To explore the innovative solutions CFH has developed and successfully delivered to the public sector, please visit CFH's dedicated public sector page.

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