Commend: Specialising in car parking communication systems for over 20 years

Over the past few years now Commend have been watching with interest the steady movement within the parking industry toward enhancing the customer experience while maintaining a sensible cost of delivering such services.

Commend have been busy working on new features to add to our platforms to allow for all kinds of customer focused enhancements, many of which come at no additional cost, such as the ability to add individual voice messages to each station to replace the old style simple ringing as a reassurance that your call is important, hands free loop generated announcements, automatic responsive volume levels from our end station which adapt to ambient noise level and many more.

We are also very aware from observation of trends within the industry that many believe that the best way to deliver a quality repeatable and advanced customer experience is from centralized control room solutions.

With this in mind Commend are extremely careful not to lose sight of the very real needs and specific requirements of the control room operations, from Management through the operators themselves in delivering the new expected higher standard of Customer Parking care. When Commend develop new products and solutions we listen and concentrate our research and development efforts toward products and features our customers actually want or need.

For these type of environments from a single operator to a multi operator solution, Commend offer multiple options from a simple handset all the way up to a fully featured graphical user interface (GUI) which continues to evolve an innovate with newer and better graphics and reporting with every subsequent version.

Continuing to innovate with the introduction during 2017 of a whole new range of hybrid intercom modules which simply means our end stations can now work as either a SIP telephony based solution to suit even the most basic and cost conscious requirement and without additional cost the same station can also be configured to connect to one of our full IoIP Server solutions should the project expand beyond the simple requirements.

For more detail on any of these features and so much more, visit us at Parkex 2018, booth A28, and speak with our very experienced Parking Team over a coffee and discuss your needs. We are confident Commend will have a solution to suit your needs.

Why not add a touch of futurism and excitement trying our revolutionary virtual reality parking experience at our booth! See how the Commend communication and security equipment can assist in real life situations, in our completely custom-made environment. We have used the top-notch technology to transport you to Commend’s very own underground car park! With realistic visuals and perfect audio, you will swear you will have left the exhibition.