Birmingham City Council: From zero to hero

Paula Buckley, assistant director of customer services at Birmingham City Council, looks at the importance of creating immediate dialogue between authority and residents through an easily accessible and mobile responsive council website

Implication of GDPR on data processors

Steve Mellings looks at the implications of Brexit on data protection in the UK, and what local authorities should be aware of

Delivering software and growing digital

Niall Quinn of the CCS discusses the aims, objectives and impact of the Digital Outcomes and Specialists 2 framework, and the growing importance of digital

LEDs: Longer lasting and more efficient

Brendan Keely reflects upon the efficiency savings that LEDs provide and the growing versatility of the technology

Re-evaluating recycling rates and resource policy

Following the recent General Election, Lee Marshall considers what the future waste and resource policy in the UK may look like

Making changes for the better

Rachel Pinto examines what employers can do to improve the mental health and well-being of their staff, especially during times of change.

Water management in the face of droughts

As the threat of drought rises in the UK, Claire Hoolohan considers how we might change the way society uses water

Smart Cities, Big Data and the Built Environment

Tim Dixon looks at how the smart city agenda offers exciting benefits and opportunities for local authorities

GB Top 10 - Children’s services

Government Business analyses the state of children services by focusing on the top 10 performing local authorities for their child care offering

he commercialism agenda through the eyes of a risk manager

Alarm's Jane O’Leary discusses the opportunities and challenges of new local authority service delivery models

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