The National Courier Association (NCA) was formed in 1988 as a trading association to achieve a number of aims. High on this list was the desire to maintain a Nationwide membership of such quality that each individual Company, no matter how small, could offer customers a reliable Nationwide collection and delivery service to compete with the larger National Companies.

Before outsourcing, you need to have clearly defined business objectives and an idea about how outsourcing fits into your existing strategy, urges the National Outsourcing Association

Martyn Hart, chairman, National Outsourcing Association, looks at why the government’s attitude to outsourcing in the public sector has changed

The National Outsourcing Association’s chairman Martyn Hart looks at why public sector outsourcing is on the rise and the benefits it can provide