Service Integration and Management (SIAM)

In today’s rapidly shifting technology landscape and working practices, Businesses need to be able to react and change quickly to stay competitive, whilst providing their Customers with the best and most cost effective User experience possible. In support of this, disaggregated ICT delivery through a Service Integration and Management (SIAM) implementation is becoming increasingly common because, SIAM provides greater flexibility against rapidly changing business requirements. Because business agility is key in today’s competitive market there is an increasing number of organisations exploiting the benefits of a SIAM operating model for the provision of their ICT services.

SIAM-IT Solutions Limited are experts in Service Integration and Management and IT Service Management (ITSM). We provide subject matter experts with the right knowledge to Customers, Prime Contractors, Sub Contractors and Suppliers in the fields of Service Management and Business Change. We operate across the full SIAM Lifecycle specialising in; strategy, design, development and deployment of SIAM solutions.

Our delivery experience is across all phases of the SIAM lifecycle, from Procurement and Contract Management to Business As Usual, including delivery of: Solution Designs, Target Operating Models, Programme and Project Management enabling E2E Operation Delivery. All of which is underpinned and driven by our customers’ needs for value for money, innovation and better end user services experience.

We are particularly proud of creating strong working relationships with our Customers to produce flexible and innovative solutions. This enables analysis and identification of key business factors, ensuring that the final Service Management solution deployed, not only meets the Users needs but is cost effective for both; our Customers and Supporting Providers, that integrates seamless environments across all facets of our customers’ businesses.

We have successfully delivered multiple SIAM and ITSM instances across a wide spectrum of industries, including: UK Central and Local Government Departments, Postal, Oil, Aircraft, Motoring Industries and the Blue Light Services.

SIAM-IT Solutions offer services which are designed to support our Customers’ in their journey to a best of breed SIAM operating model. Our Services include; Digital Transformation, SIAM Implementation, IT Service Management, Programme and Project Management, Disaggregation of service (via Supplier identification and selection), Enterprise Service Management and Agile Service Management, which are underpinned by our knowledge of SIAM and other frameworks such as CoBIT, DevOpS and IT4IT Reference Architecture.

Through our network of experienced professional consultants, we can offer additional skill-sets to compliment the core of SIAM-IT Solutions. Our consultants have considerable delivery experience and proven track records. These skills include amongst others; Business Change Management, Cost Modelling, Business Case development, Application and Web Development, Data Center Design and Implementation.

In summary, our Consultants have in depth knowledge of delivering SIAM programmes, coupled with hands-on experience of establishing and implementing numerous SIAM operating models. We can help you with your business goals to transition and implement SIAM through the: Design and development of detailed operating models, augmentation of your organisational change to capability and capacity, support of the retained organisation to stand-up and run SIAM services, enabling a seamless handover of capability once the new working SIAM model and organisation is fully stood-up.

Having us as a strategic partner / supplier enables you to make the right decisions for the level of business change, effectively plan the transition and delivery, have a trusted advisor providing support in how best to design the new operating model based on your organisational needs.

Visit our website or review our G-Cloud 9 offering to learn more about how we can provide specialist consultancy services for today’s everchanging landscape. Drop us an email to discuss your specific requirements.

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