As the leading UK provider of technology-enabled business process services, Capita has the experience and expertise to help our clients deliver modern print services effectively, streamline your current document infrastructure and achieve significant efficiencies and cost reduction.

As a supplier on lots 2 and 3 of the Crown Commercial Services RM3781 framework, Capita has been chosen for the provision of ‘multifunctional devices and print management software services’ as well as ‘managed print and content management services.’

Capita’s document and information services brings together a comprehensive and market leading portfolio of flexible and powerful document solutions. In partnership with Capita, the Contracting Authority will be empowered to leverage modern technologies and advance their paper and digital communication services.

This enables Contracting Authorities to move from slow paper-based processes to high-speed digital communications and connected workflows that manage document delivery across multiple channels. Transformed services can be pushed to the Cloud and insight gained through detailed analysis and reporting.

Capita will help improve business critical information flow across the organisation or externally. Enabling and rapidly implementing automated, adaptable work processes that foster collaboration and provide continuous improvement in service quality. This approach enables Contracting Authorities to control what, when and how documents are produced and delivered so that they can take advantage of cost and business process improvements.

Managed Print: Outsourced document solutions

Managed print services from Capita are about applying strategy to your print environment and giving you one point of contact for everything – from service support to billing. And the result? Dramatically reduced running costs and a fleet that is more reliable, more effective and less wasteful.

In addition to right-sizing and upgrading your fleet, we proactively manage every aspect of the print environment – providing full training, preventative maintenance, service support, remote monitoring and the ordering of consumables.

So your business boasts a slicker, sleeker workflow, and with no impact on your internal resources.

  • Fully managed print service: Managed print services are about fully and proactively managing every aspect of your print environment, providing the technology, training, preventative maintenance, service support and remote monitoring. In short, we apply strategy to your print environment and give you one point of accountability for everything – from service support to billing.
  • Print audits: Clarity over your print environment could reveal cost-saving opportunities well worth having. Our managed print services take a dynamic, consultative approach to perfecting our clients' print, scan, fax and copy processes organisation-wide. But for companies with a smaller requirement, we are able to offer a more straight-forward print audit as well.
  • Print hardware: As a preferred partner to the world’s leading providers of print hardware including Ricoh, Sharp and Kyocera, we marry our expertise with the best technology there is to provide the right solution for your business. For hardware such as needs MFDs, photocopiers, printers, scanners and faxes; let us help you select the best of the best for your needs.
  • Software solutions: Software can help businesses to increase document security, reduce waste, monitor usage & extract advanced business information, automate workflow, consolidate print workflows, manage and archive documents, recover and control costs or increase flexibility. We partner with providers of award-winning software solutions to meet and exceed our clients’ needs, whatever they are.
  • Service support: Capita stands out from the crowd for many reasons. One of them is the quality of the on-going support we give our customers. With us taking care of every aspect of your document technology support, you can get on with enjoying all the business benefits your new solution brings.
  • Flexible Cloud solutions: Placing solutions within a scalable Cloud environment allows you to achieve enterprise level performance and reduce internal infrastructure dependencies.

Inbound Communication: Dynamic digitisation driving your business forward
Our document management solutions can prefer the way you access, share and protect your company’s information. The result is a more streamlined organisation, delivering more, while sending less.

Local and central government, and small and large commercial organisations alike, trust us to handle their most sensitive and valuable physical and digital documents.

  • Mailroom services
  • Scanning / data capture
  • Document preservation services
  • Index card conversion
  • Microfiche / microfilm conversion
  • Document storage / retrieval / archive / destruction
  • Web-based data sharing solutions

Outbound communication: Channel-smart and end-to-end customer communications management
From our bespoke 90,990 square feet print facility in Mansfield, we can manage all of your outsource print and hybrid mail from design to printing and posting.

  • Transactional printing and mailing
  • Outsourced print room services
  • Hybrid mail
  • e-Delivery of documents
  • Electronic quarantine
  • Online archiving/retrieval
  • SMS/email messaging
  • Online and web services
  • Print management
  • Consultancy:
    Our consultancy services give clients clarity without commitment. That means no pressure, just pure expert insight to help you optimise your business processes and pave the way to business transformation. We offer expert insight to help you optimise your business processes and pave the way to business transformation.


    020 74664700

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